Return Eligibility
If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a full refund or exchange. The item must be in its original, unused condition with all packaging and accessories intact.

Exclusions
Certain items, such as opened audio products (e.g., headphones and speakers), personalized or custom-made items, and digital content, are not eligible for returns unless defective or damaged.

How to Return an Item
To initiate a return, contact us within 30 days of receiving your order at support@echosphere.fun. Please provide your order number and the reason for the return. We will send you instructions on how to proceed with the return.

Refund Process
Once your return is processed, we will issue a refund to your original payment method. Refunds typically take 5-10 business days to be reflected in your account, depending on your payment provider.

Return Shipping Costs
Return shipping costs are the responsibility of the customer, except in cases of defective or incorrect items. In such cases, we will cover the return shipping costs.